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Cookie Policy

Last updated: February 26, 2026

The service is operated by: **Júlia Bacchi** — MEI, CNPJ No. 62.347.952/0001-33. Trade name: Orbit Guides. Email: info@orbitguides.com

This Policy explains how Orbit Guides uses cookies on the Interactive Digital Guide platform.

For clarity:

  • Client: legal entity or individual that contracts the service and uses the administrative panel.
  • Guest: end user who accesses only the public link of the digital guide, without logging in or creating an account.

1. What are Cookies?

Cookies are small text files stored in the user's browser to ensure functionality, security, and improvement of the browsing experience.

2. Cookies Used in the Client Panel (Logged-In Area)

2.1 Strictly Necessary Cookies

Essential for:

  • Login authentication
  • Maintaining an active session
  • Account security
  • Protection against unauthorized access

Note

Without these cookies, the administrative panel cannot function correctly.

2.2 Performance and Analytics Cookies

The platform uses analytics cookies (Google Analytics) to monitor system stability, identify technical errors, and analyze usage in an aggregated and anonymized way, for the sole purpose of technical improvement. These cookies are activated exclusively through the user's express consent through the cookie banner displayed on the platform.

3. Cookies on the Public Guide Page (Accessed by the Guest)

The guest accesses only an informational page, without needing to log in.

  • No personally identifiable data is automatically collected.
  • Technical cookies may be used for proper page loading.
  • Analytical cookies (Google Analytics) of a statistical and non-identifiable nature are used to understand the user experience and optimize page loading.

4. Third-Party Cookies

The platform uses third-party services, such as: Google Analytics (statistical analysis), hosting providers, and security services.

5. Cookie Control

The user can, at any time:

  • Configure their browser to block or delete cookies
  • Adjust privacy preferences

Attention

Disabling essential cookies may compromise the functioning of the administrative panel.

6. Retention

Cookies have different retention periods according to their purpose:

  • Session cookies: automatically deleted when the browser is closed.
  • Persistent cookies (Google Analytics): retained for up to 13 months. After this period, data is automatically anonymized and can no longer be associated with a specific user.
  • Preference cookies: may be kept for up to 12 months or until manually deleted by the user.

7. Cookie Details

The table below presents the main cookies used by the platform:

CookieTipoFinalidadeDuração
_gaThird Party (Google Analytics)User identification for statistical analysis13 months
_gidThird Party (Google Analytics)Distinguishing between users24 hours
_gatThird Party (Google Analytics)Request rate limiting1 minute
session_tokenFirst PartyAuthentication and session maintenanceSession
csrf_tokenFirst PartyProtection against CSRF attacksSession
theme_preferenceFirst PartyTheme preference storage (light/dark)12 months

Questions about cookies? Contact us: info@orbitguides.com — Orbit Guides — Júlia Bacchi MEI — CNPJ No. 62.347.952/0001-33